About Client

Perfetti Van Melle is a private company, engaged in confectionary – gum production and distribution more than 150 countries worldwide. The company was established in March 2001 with the merger of two companies: Perfetti S.p.A. and Van Melle NV. The Group strengthened its standing as a third largest confectionary (confectionary + gum) group throughout the world by the purchase of the Spanish Company, Chupa Chups in June 2006 and became the biggest player of the global confectionary market. Currently, it is the third largest group of the world and first confectionary group in leading Asian markets. Perfetti Van Melle is a real global company with its 19.000 employees and 35 companies worldwide. It operates in all markets ranging from the Asia-Pacific region to Europe, Middle East, Africa, North and South America. The Head Office of the Company is located in Lainate (Italy) and Breda (Holland). Most of the brands are the products that are known and used prevalently in five continents.

Website: www.perfettivanmelle.com

Customer View

We saw a supplier use QDMS, we thought it would benefit us to use it and started to use QDMS as of 2010 in our company.
QDMS helped us establish a system within the company thanks to its many modules. With QDMS we started to keep many documents that were kept as hardcopies as softcopies regularly. Furthermore, we can have documents approved via approval matrix without need for signatures healthfully. We can regularly monitor CPAs, actions and customer complaints. We can do and monitor audits. Additionally, “environmental dimensions and impacts” module has been created in QDMS for ISO 14001 environmental management system. We can effectively perform and update when necessary environmental risk assessments in this module.

Quality Systems Engineer