FAQ (Frequently Asked Questions)
After select your software you can finish your order process. Subscription base licenses can be bought via credit card.
Yes you can cancel your subscription any time. Be careful about the instructions on product page. If you have any question please feel free to contact us.
Yes, but depends on the product or services that you selected, options are changing product by product. Generally you will pay difference after your upgrade being processed.
It’s possible most of the products but mostly depends on the product subscription rules and periods. Please feel free to contact us.
CWB Software Marketplace based on pay as you go model. You can use most of the products and solutions with pay as you go model.
When you select one of the subscription products you should pay by credit card. System will follow subscription periods automatically. If you select one time licence or service packages you can pay via direct bank transfer or credit card.
Yes. If you would like to cancel your subscription or license, you will have refund rest of the period after calculation. Monthly subscriptions will be calculated according to month period. Calculation will not be made by daily consumption.
Yes. You can contact us for your request.
You can cancel your subscription on your account management page or you can send us cancellation request from admin mail. After we check everything we will inform you about the processes. In general all cancellation process takes 5 workdays.
Your account will be active unless you want us to delete all account data. You can start use any product any time you want on CWB Software Marketplace. Totally pay as you go.
First you should create account. Only approved accounts can review. After account creation you can write your review. After approvement process (we check reviews in order to prevent discomfort) your review can be seen on product page.
Reviews should be clear and include product description and usage information. Reviews with add or unacceptable contents will not be approved. It’s not allowed to abuse.